Privacy policy

Last Updated: 11.03.2026

Welcome to Soululu®. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from clubsoululu.com.

1. Information We Collect

When you visit clubsoululu.com, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages you view

  • How you interact with the website

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This is referred to as Order Information.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you

  • Provide customer support

  • Screen orders for fraud or risk

  • Improve our website experience

  • Send updates, promotions, or marketing communications (if you opt-in)

3. Sharing Your Information

We may share your personal information with trusted third parties to help us operate our website and services, including:

  • Payment processors

  • Shipping and logistics partners

  • Analytics providers

  • Marketing platforms

These providers only receive the information necessary to perform their functions.

We may also disclose your information if required by law.

4. Cookies

Our website uses cookies to improve your browsing experience and understand how customers use our site.

Cookies help us:

  • Remember your preferences

  • Track website traffic

  • Improve performance

You can disable cookies in your browser settings.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion of your data

To exercise these rights, contact us.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information.

Payments are processed securely through trusted payment gateways.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

9. Contact Information

If you have questions about this Privacy Policy, you can contact us at:

EFFIMETRICA MARKETING SOLUTIONS LLP
FLAT NO-4, 26/2, DOVER ROAD
NEAR ST LAWRENCE SCHOOL
BALLYGUNGE
KOLKATA – 700019
WEST BENGAL
INDIA

Website: clubsoululu.com